Best Practices In Providing Solid Feedback

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Mike Armour is a featured headliner on C-Suite Radio

Timely, well-designed feedback is one of management's most powerful tools. Yet far too many managers either provide feedback poorly or too infrequently. Or they forego feedback altogether.

This is the first of a two-part series on how to deliver effective, actionable, and motivational feedback.

It begins by addressing common misconceptions about feedback. It explains why there is no such thing as "negative feedback." And it shows why the so-called "sandwich" approach to feedback is based on misguided concepts.

The podcast concludes by laying out concrete steps to take when offering feedback. And it suggests language techniques to use use so that your feedback is clear, precise, and straightforward, yet does not cause offense or trigger defensiveness.